NASHVILLE, Tenn. (WSMV) – Walgreens says Tennessee is the second worst state with the flu. In fact, Nashville is one of the cities where it spreads the most. One group of health care workers is helping cut back on those heading to the urgent care waiting room.
Inside a black bin at DispatchHealth home base is everything a patient might need without leaving the comfort of their home.
That’s when Jennifer Dubois and her partner, Andre Davis, become their solace.
“A patient will call us not feeling well, think they need urgent care or go to the emergency room, but they just don’t want to leave their house,” Dubois said.
Dubois and Davis work for DispatchHealth, a portable urgent care for those battling RSV, flu and any other illness.
“When you’re feeling messy anyway and don’t want to get up and get dressed and sit in a waiting room for hours, you can sit in the comfort of your own living room,” Dubois said.
Each day they receive assignments from their call center and travel to approximately six homes in the Nashville area. That’s where they make masks before going in and care for patients three months and older seven days a week.
WSMV4 caught up with Dubois and Davis on their trip to an apartment in South Nashville, staying outside to prevent any disease we might spread.
Inside, they can test, prescribe medicine, even give patients an x-ray.
DispatchHealth says it lights up nearby waiting rooms and heals patients as they go from one humble abode to another.
“It’s very rewarding and refreshing to go into a patient’s home and be able to take care of them and they don’t have to leave,” Dubois said. “They are so grateful.”
If a patient has a true emergency, such as a heart attack or stroke, they should call 911 or go to the hospital.
DispatchHealth works with most insurances.
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