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Hala Insurance ushers in a new era with a super-instant claims process

With Insurtech on the rise, insurance companies have significantly improved their customer experience by digitizing services, lowering costs and improving their underwriting and actuarial processes. The UAE’s #1 fastest growing Insurtech company, Hala Insurance, is at the forefront of this mission, offering a super-instant claims process with automatic approval for 91% of auto repairs.

In today’s fast-paced world, consumers expect 24-hour service in every aspect of their lives. When it comes to the insurance industry, Hala Insurance is taking the market by storm with its super fast claims process. In the wider industry, it can take policyholders up to a week to get approval for a car insurance claim. But Hala Insurance offers an unprecedented 91% pre-approval for car repairs in the UAE. This means that 9 out of 10 policyholders who submit claims to Hala Insurance and take their car to the garage get automatic approval for repairs, enabling them to get their car fixed straight away.

Hala Insurance has also made great strides in streamlining the claims submission process for policyholders. Instead of filling out long forms or sending multiple emails to the insurer, Hala enables customers to submit claims through their user-friendly digital platform in less than two minutes. Customers are then immediately allocated their preferred garage, eliminating waiting time and enabling them to get back on the road sooner.

While the insurance sector has until recently been described as a laggard in the adoption of innovative technology solutions, Hala Insurance is changing the face of the MENA Insurtech industry by following the quick claims process and delivering excellent delivery of customer expectations.

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About Hala Insurance:

Hala Insurance is built by Addenda Labs LTD, a private technology startup based in ADGM, United Arab Emirates. Our aim is to provide customers with the simplest and most cost-effective way to purchase a car insurance policy through our underwriting partners, EMIRATES INSURANCE CO (EMINSCO).

When you buy a hala policy, your policy is actually issued by EMINSCO, which is regulated by the UAE Insurance Authority. All policies and claims issued on this website or through the hala WebApp are handled by EMINSCO.

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